National Heritage & Tourism Platform (Wales)

UX & Service Design | Mobile Experience | Accessibility

This project focused on improving a national heritage and tourism platform by redesigning key pages to make information clearer, more accessible, and family-friendly. I led the UX and service design process, shaping a mobile-first experience that helps visitors easily find opening times, facilities, and site details while exploring heritage locations across Wales. Completed in collaboration with another agency.

Full design work cannot be shared publicly due to NDA, but a link to live content can be provided on request.